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Figure 1: Image catalogue overview.

part of Boeing’s involvement tions, as well as the parts 1. reasonably be shown to the specific source of each
as a technical advisor to the that were identified and the be of the event airplane’s image (e.g., Associated
investigation. relevant observations them- wreckage, and Press, CNN, Twitter).
selves, an image catalogue was 2. provide information that The overall intent during
Forming a Team created in standard spread- was relevant to the investi- this phase was to keep as
Boeing was first notified of an sheet software as a main re- gation. much of the original source
event involving a B-737 hull cord of the review process. The Images and videos that met information as possible intact
loss in the Islamic Republic layout of the catalogue was the criteria were downloaded if questions about the source
of Iran on Jan. 8, 2020, the adjusted and expanded during for retention. To save as much of a particular finding or
day the accident happened. the team’s work, with the final source data as possible for image arose later. During this
phase, news organizations
It was clear from the outset version of the spreadsheet future reference, filenames with reports of the event
that company travel to the satisfying three overall goals: and metadata were kept in- continuously updated their
accident site would take far 1. Maintain as much of the tact, and a cataloguing index articles with new information,
longer than typical to arrange, original image as possible in the format “MED####” was occasionally replacing photos
if indeed a site visit by Boeing (metadata, source URL, added to the beginning of the with new ones. Because of
investigators were to happen filename, type of source). filename. these updates, accurate re-
at all. In response, air safety in- 2. Provide traceability from cording of the source material
vestigation prioritized finding key wreckage observations Adding Images to the was even more important to
what could be learned from back to the specific imag- Catalogue retain traceability if the origi-
publicly available sources, be- es from which they were Images were added to the cat- nal source of information was
ginning with the photos found derived. alogue in the order that they later changed or removed.
on public media. 3. Allow for filtering/search- were obtained, along with the
While one investigator was ing by key stakeholders (by following information:
assigned to support the Annex focus group or component). 1. MED#### Index—Allow- Boeing Communications
13 investigation that was initi- The final format of the spread- ing each image to be located and the Talkwalker
ated by the Aircraft Accident sheet is shown in Figure 1. in the folder of saved pho- Application
Investigation Board (AAIB) of tos. In this event, the team was
the Islamic Republic of Iran First 24–48 Hours: Photo 2. URL Source—Providing able to leverage other areas of
using the company’s typical Collection and Cataloguing a link to the relevant source the corporate structure to find
process, an additional inves- The team’s focus during the first news article or social media assistance in locating unique
tigator was assigned to the 1–2 days of work was to collect post in case follow-up was images and videos. The Boeing
dedicated task of collecting as many images of the airplane needed later. Communications Department
and cataloguing the photos wreckage from as many sources 3. Source Type—Indicating utilizes software called Talk-
from the various social and as possible. Public websites whether the image origi- walker to monitor news and
professional media sources and news organizations were nated with a news outlet, social media sites, gathering
that were covering the event. monitored by the team, looking private citizen, or official relevant news and social
Boeing’s process for review- for photo and video documen- investigative agency. media material and displaying
ing these photos involved tation that could 4. Media Source—Noting it in a user friendly format.
collecting six experts in
relevant areas of the investi- Figure 2: Catalogue with first section filled in. Note: Included data is exemplar in nature and not
gation—in this case, internal indicative of the subject event.
experts in structures, systems,
and propulsion were invited
to participate, as well as a fire
marshal. The team convened
the following day to begin
reviewing photos.

Creating an Image
Catalogue
To track the images that were
used in the team’s observa-
January-March 2022 ISASI Forum • 21