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Figure 1. Human-centered mishap prevention.


        organization.               and created training materials   during each phase of flight to   are completed by peers during
          The objectives of implement-  for pilots, observation forms,   distinguish between the unique   actual missions. Before the end
        ing a LOSA program are as   and methods of data manage-  threats seen during each   state can be achieved, aware-
        follows:                    ment and dissemination of   period.                    ness training must be com-
          •  To obtain feedback from   results. The LOSA forms that   The LOSA observation form   pleted with all pilots involved
            pilots so that system im-  were created were designed for   for maintainers is designed   in the program, and more
            provements can be made,  specific application to UAS. In   to capture human error and   extensive training must be
                                    addition, the LOSA observation  areas for improvement during   provided to pilots who wish to
          •  To obtain baseline data on
            crew workload and threat   forms that were developed are   normal maintenance tasks. In   serve as program auditors. Be-
            management for compar-  specific to pilot and maintainer   contrast to the LOSA obser-  fore conducting this training,
            ison if and when changes   actions.                vation form for pilots, which   we are working to trial the data
            are made to the system,   The LOSA observation form   makes observations during   collection forms and methods
                                    for UAS pilots was designed   each phase of flight, the LOSA   during training and simulation
          •  To heighten safety and    to capture human error and   observation form for maintain-  flights. These trials, while not
            procedural awareness, and  areas for improvement during   ers assesses maintainer actions   providing “true” LOSA obser-
          •  To reduce the incidence   normal flight operations with   and behaviors during preflight   vations, have helped to identify
            and cost of human er-   emphasis on items that are   checks, postflight checks, and   deficiencies within the meth-
            ror–related mishaps by   known to specifically threaten   regularly scheduled mainte-  ods, and we have been able to
            identifying unsafe con-  the safety of UAS operations.   nance procedures (such as a   receive feedback from opera-
            ditions prior to mishap   The LOSA observation form for   50-hour engine inspection).
            occurrence.             pilots consists of the following   The LOSA program at Insitu   tional personnel on not only
                                                                                           the methods, but on how to
          At Insitu, successful im-  sections: demographic and   is still in the development   best implement the program.
        plementation of the LOSA    flight data collection, a written   phase. The data collection
        program is reliant on coop-  narrative evaluation, behav-  forms, methods, and training
        eration and assistance from   ioral assessment standards   materials have been created,   Workload and Usability
        pilots, training, curriculum   evaluation, error identification   but they are still being piloted   Assessments
        development, deployed opera-  and management worksheet,   locally. We are still working to   Periodically, workload and
        tions, management, and safety   and a self-assessment form   scale and deploy the program   usability assessments are com-
        teams. The Aviation Safety De-  that is completed by the pilot   to remote sites to achieve   pleted on the user interface.
        partment at Insitu serves as the  who was observed. The forms   one of the defining features   The purpose of the evaluations
        facilitator of the LOSA program   are divided and completed   of LOSA, which is that audits   is to measure pilot workload
                                                                                    July-September 2020 ISASI Forum  •  17
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